5999dbt Privacy Policy — Your Data, Protected

This Privacy Policy applies to all players who use the 5999dbt platform — whether through the website or the 5999dbt mobile app. It explains how 5999dbt collects, processes, stores, and protects your personal data in connection with your use of our gaming services.

5999dbt is committed to handling your personal information responsibly. We collect only what we need, we use it only for the purposes described in this policy, and we never sell your data to third parties. As a platform built specifically for Bangladesh players, we understand that trust is everything — and protecting your privacy is a core part of earning and keeping that trust.

By registering an account at 5999dbt, making a deposit, or using any feature of the platform, you acknowledge that you have read and understood this Privacy Policy. If you have questions about anything in this document, please contact us at [email protected] before proceeding.

5999dbt collects personal data in several categories depending on how you interact with the platform. The table below summarises what we collect and why.

We do not collect sensitive personal data such as racial or ethnic origin, political opinions, religious beliefs, or health information unless specifically required for responsible gaming purposes and with your explicit consent.

5999dbt collects your personal data through the following methods:

• Direct interactions: When you register an account, make a deposit, request a withdrawal, contact support, or update your account settings, you provide data directly to 5999dbt.
• Automated technologies: When you use the 5999dbt website or app, we automatically collect technical data including your IP address, device identifiers, browser type, and session activity through cookies and similar tracking technologies.
• Payment providers : When you make a deposit or withdrawal via bKash, Nagad, or Rocket, our payment processing partners share transaction confirmation data with 5999dbt to credit or debit your account correctly.
• Third-party verification services: If identity verification is required, we may receive data from document verification providers to confirm your identity.
• Your device: The 5999dbt app may request access to certain device features such as camera (for document upload) or notifications. These permissions are optional and can be managed in your device settings.

5999dbt uses your personal data only for legitimate purposes directly related to operating the platform and serving you as a player. Here is a clear breakdown of how your data is used:

• Account management: To create, maintain, and secure your 5999dbt account, including login authentication and password recovery.
• Payment processing: To process your BDT deposits and withdrawals via bKash, Nagad, and Rocket accurately and securely.
• Identity verification: To confirm that you meet the age and eligibility requirements set out in our Terms and Conditions.
• Customer support: To respond to your queries, resolve disputes, and provide assistance when you contact the 5999dbt support team.
• Fraud prevention and security: To detect and prevent fraudulent activity, money laundering, and unauthorised access to your account.
• Responsible gaming: To monitor gameplay patterns and identify players who may need support, in line with our responsible gaming commitments.
• Platform improvement: To analyse how players use 5999dbt and improve the performance, design, and features of the platform.
• Communications: To send you important account notifications, transaction confirmations, and — where you have opted in — promotional offers from 5999dbt.

5999dbt processes your personal data on the following legal grounds:

• Contractual necessity: Processing your data is necessary to fulfil our obligations to you as a registered player — including account management, payment processing, and customer support.
• Legal obligation: We are required to process certain data to comply with applicable laws, including anti-money laundering regulations and age verification requirements.
• Legitimate interests: We process technical and usage data to protect the security of the platform, prevent fraud, and improve our services — provided these interests do not override your privacy rights.
• Consent: Where we rely on your consent — for example, for marketing communications or optional data collection — you have the right to withdraw that consent at any time without affecting the lawfulness of processing carried out before withdrawal.

5999dbt does not sell your personal data. We share your data only in the limited circumstances described below, and only with parties who are bound by appropriate data protection obligations.

• Payment providers: bKash, Nagad, and Rocket receive the minimum data necessary to process your transactions. These providers operate under their own privacy policies and security standards.
• Identity verification providers: When verification is required, we share relevant data with trusted document verification services to confirm your identity.
• Game providers: Our live casino and game providers may receive anonymised session data to ensure game integrity and resolve disputes.
• Legal authorities: 5999dbt may disclose your data to law enforcement or regulatory authorities if required by law, or if we have a good-faith belief that disclosure is necessary to prevent fraud, protect safety, or comply with a legal obligation.
• Business transfers: In the event of a merger, acquisition, or sale of assets, your data may be transferred to the acquiring entity, subject to the same privacy protections described in this policy.

5999dbt retains your personal data for as long as your account is active and for a reasonable period thereafter to comply with our legal obligations, resolve disputes, and enforce our agreements.

• Active accounts: Data is retained for the full duration of your account's active status at 5999dbt.
• Closed accounts: Following account closure, we retain core account and transaction data for a minimum of five years to comply with anti-money laundering and financial record-keeping requirements.
• Marketing data: If you have opted in to marketing communications, we retain your contact preferences until you opt out or request deletion.
• Technical logs: Server logs and security data are typically retained for 12 months and then deleted or anonymised.

When data is no longer required, 5999dbt securely deletes or anonymises it so that it can no longer be linked back to you as an individual.

Protecting your personal data is a top priority at 5999dbt. We implement a range of technical and organisational security measures to safeguard your information against unauthorised access, loss, or misuse.

• Encryption: All data transmitted between your device and the 5999dbt platform is encrypted using industry-standard TLS (Transport Layer Security) protocols.
• Access controls: Access to personal data within 5999dbt is restricted to authorised personnel only, on a strict need-to-know basis.
• Secure storage: Your data is stored on secure servers with multiple layers of physical and digital protection.
• Fraud monitoring: 5999dbt operates continuous automated monitoring to detect unusual account activity and flag potential security threats in real time.
• Regular reviews: Our security practices are reviewed and updated regularly to address emerging threats and maintain the highest standards of data protection.

5999dbt uses cookies and similar tracking technologies to make the platform work correctly, remember your preferences, and understand how players use the site so we can keep improving it.

• Essential cookies: Required for the platform to function. These include session cookies that keep you logged in and security cookies that protect against fraud. These cannot be disabled.
• Functional cookies: Remember your preferences such as language settings and display options to personalise your experience at 5999dbt.
• Analytics cookies: Help us understand how players navigate the platform — which pages are visited most, where players spend time, and where issues occur. This data is aggregated and anonymised.
• Performance cookies: Monitor platform speed and stability to help our technical team identify and fix issues quickly.

You can manage cookie preferences through your browser settings. Note that disabling essential cookies may affect the functionality of the 5999dbt platform. The 5999dbt app uses equivalent device-based tracking technologies governed by the same principles.

As a 5999dbt player, you have the following rights regarding your personal data. To exercise any of these rights, contact us at [email protected] with your account details and a clear description of your request.

5999dbt does not knowingly collect personal data from anyone under the age of 18. Our platform is strictly for adults, and we take our responsibility to protect minors seriously.

If we discover that personal data has been collected from a minor, we will immediately delete that data and close the associated account. If you believe a minor has registered at 5999dbt, please contact us at [email protected] so we can investigate and act promptly.

5999dbt may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make changes, we will update the "Last updated" date at the top of this page.

For significant changes that materially affect how we use your data, 5999dbt will notify you via email or an in-platform notification before the changes take effect. Your continued use of the platform after the effective date of any update constitutes your acceptance of the revised Privacy Policy.

We recommend checking this page periodically to stay informed about how 5999dbt protects your privacy. If you disagree with any changes, you may close your account by contacting [email protected].

If you have any questions, concerns, or requests relating to this Privacy Policy or the way 5999dbt handles your personal data, please get in touch. Our support team is available 24 hours a day, seven days a week.

For information about your rights as a player, see our Terms and Conditions. For responsible gaming support, visit our Responsible Gaming page. For general questions, check our FAQ.